FAQs
Is there a minimum commitment, and how do I cancel?
Our Subscription services have a minimum commitment of six months. To cancel at renewal, please give us notice at least one month before your renewal date.
How quickly will I see results?
Social media growth takes consistency. Results depend on your starting point, audience, industry and goals. Look beyond follower numbers: relevant engagement, website visits and enquiries can help you understand whether your presence is supporting your business.
Can I customise my package?
Yes. You can customise the number of profiles, Posts, Stories and Reels to suit your business.
Can you create content in Portuguese and English?
Our standard plans include Portuguese or English. An additional language is available as an extra.
Will I know what you are going to post?
Yes. You will receive a monthly content calendar showing the content planned for the weeks ahead.
How often will you post?
Posting frequency depends on your package. Each plan specifies a monthly allowance for Posts, Stories and Reels.
Do I need to be on every social media platform?
No. Focus on the platforms where your customers spend time and where you can consistently share relevant content. A strong presence on a few suitable platforms can serve your business better than maintaining accounts everywhere.
Which platforms do you manage?
We manage Facebook, Instagram, LinkedIn and X, and can also support your Google Business Profile.
What does your Social Media Management service include?
Our plans include content design, caption writing, profile design and a monthly content calendar, with Posts, Stories and Reels according to your chosen package.
What are Social Media Profiles, and how do we count them?
By Social Media Profiles, we mean each individual profile, whether its a Business Profile or a Personal Account. Each Social Media Platform (Facebook, Instagram, Twitter, etc), can have more than one Social Media Profile. For example, if you have a Business with two locations and each location has it’s own facebook account, we count as two Social Media Profiles.